Effective Date: January 20, 2026
Kellie Bourque Marketing LLC d/b/a Heritage House Marketing™ (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products or services, or otherwise interact with us.
This policy is designed to comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Who We Are
Business Name: Kellie Bourque Marketing LLC d/b/a Heritage House Marketing™
Location: Prairieville, Louisiana, United States
Contact Email: kellie@heritagehousemarketing.com
Although we are based in the United States and do not actively market to individuals in the European Union, we voluntarily apply GDPR and UK GDPR principles as a best practice.
2. Information We Collect
We may collect and process the following categories of personal data:
a. Information You Provide Voluntarily
- Name
- Email address
- Phone number
- Mailing address
- Business name and website
- Intake forms, questionnaires, and application responses
- Coaching or consulting communications
- Testimonials (written or video, where consent is provided)
b. Payment Information
Payments are processed securely through third-party providers, including but not limited to Stripe and Flodesk Checkout. We do not store or have access to your full payment details.
c. Automatically Collected Data
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on pages
- Referring URLs
This data is collected via cookies and tracking technologies (see Section 7).
3. How We Use Your Information
We use personal data for the following purposes:
- To deliver coaching, consulting, digital products, and free resources
- To manage client relationships and projects
- To send newsletters, marketing emails, and automated sequences
- To process payments and manage transactions
- To improve website performance, analytics, and advertising effectiveness
- To comply with legal and contractual obligations
We only process personal data where we have a lawful basis to do so.
4. Legal Bases for Processing (UK GDPR / GDPR)
Where applicable, we rely on the following lawful bases:
- Consent – when you opt in to email communications or cookies
- Contractual necessity – to provide services you purchase or request
- Legitimate interests – to operate, grow, and protect our business
- Legal obligations– where required by law
5. How We Share Your Information
We do not sell your personal data.
We may share data with trusted third-party service providers solely for business operations, including but not limited to:
- Flodesk (email marketing)
- Dubsado(CRM and client management)
- Asana (project management)
- Slack (internal and client communication)
- Showit (website hosting)
- Stripe & Flodesk Checkout (payment processing)
- Google Analytics, Google Ads, Google Search Console
- Meta (Facebook) Pixel
- Pinterest analytics and advertising tools
- Calendly & Google Calendar (scheduling)
- Loom, Google Meet, Riverside (video recordings and communications)
These providers process data under their own privacy policies and are required to protect your information.
6. Data Retention
We retain personal data indefinitely unless and until you request deletion, or unless a longer retention period is required for legal, tax, or contractual purposes.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic and performance
- Deliver targeted advertising
- Improve user experience
Cookies may be placed by us or by third parties such as Google, Meta, Pinterest, and Flodesk.
You may manage or disable cookies through your browser settings. Continued use of our website constitutes consent to our use of cookies unless you opt out via available cookie controls.
8. Marketing Communications
By subscribing to our email list or downloading free resources, you consent to receive marketing communications. You may unsubscribe at any time using the link provided in every email.
Transactional or service-related communications may still be sent as necessary.
9. Your Data Rights (UK GDPR & GDPR)
If you are located in the UK (or EU, where applicable), you have the right to:
- Request correction of inaccurate or incomplete personal data
- Request deletion of your personal data
We do not provide access or portability copies of stored data.
Requests may be submitted to kellie@kelliebourque.com. We may require identity verification before fulfilling requests.
10. Testimonials & Media
We may display testimonials, case studies, or client feedback for marketing purposes. Where required, consent is obtained prior to publication. If you wish to have a testimonial removed, you may contact us.
11. Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.
12. International Data Transfers
As a U.S.-based company, your data may be processed outside the UK or EU. Where applicable, appropriate safeguards are used to protect transferred data in accordance with GDPR principles.
13. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
15. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact kellie@heritagehousemarketing.com